Delivery planning
Specify batches, staged deliveries, multiple sites or pallets. Delivery arrangements and export documentation are agreed in the quote.
Smart Gadget Home · B2B
Lead times, payment & warranty
Smart Gadget Home supplies new and refurbished IT, high-tech and office equipment to repair shops and retailers, businesses, public-sector organisations, wholesalers and export customers. Follow the path from brief to delivery, the documents supplied and how payment and warranty terms are set out in your quote.
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Your briefShare models, quantities and destination.
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Quote & validityReview the offer and its validity.
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Delivery planAgree shipment lots and destinations.
From brief to delivery
Your brief
Share models, quantities and destination.
Quote & validity
Review the offer and its validity.
Delivery plan
Agree shipment lots and destinations.
Invoice & payment
Confirm the terms in the accepted quote.
After-sales support
Follow the return process set out in your offer.
Your project arrangements
Payment
Payment methods and agreed terms are stated in each quote. The order follows approval of the quote and payment arrangements.
Warranty & after-sales
New: manufacturer warranty subject to applicable terms. Refurbished: warranty terms are set out in the quote. For support, provide the reference and a description of the issue.
Order documentation
Invoice
Your order invoice.
Delivery note
Details of the products shipped.
IMEI list on request
Request for applicable devices.
Frequently asked questions
When is the schedule agreed?
Following reference and availability checks, the schedule is included in your quote.
Can you deliver to multiple sites?
Include addresses and quantity allocations to plan shipments.
Can deliveries be staged?
Provide the allocation and constraints; batches and schedule are agreed before approval.
Which payment methods are available?
Payment methods and agreed terms are stated in each quote. The order follows approval of the quote and payment arrangements.
Which documents are supplied?
An invoice and delivery note accompany the order; an IMEI list can be requested for applicable devices.
How do I request after-sales support?
Provide the invoice number, product reference and issue description so your request can be assessed under the agreed terms.